These Terms & Conditions govern your use of juan345 and apply to all players who register, deposit, and play on the platform. Please read through everything carefully before creating your account.
juan345 is strictly for players aged 21 and above. Registering requires identity verification to confirm eligibility. Accounts found to belong to underage users will be closed and any balance forfeited.
The juan345 platform is intended for players located in the Philippines. Access from jurisdictions where online gaming is prohibited is not permitted under these Terms.
Each player is allowed only one registered account on juan345. Duplicate accounts — even under different names or devices — are a breach of these Terms and will result in account suspension.
All deposits, wagers, and withdrawals on juan345 are conducted in Philippine Peso (₱). Supported channels include bank transfer and select e-wallets. No cryptocurrency or credit card transactions are accepted.
Any attempt to exploit bugs, manipulate game outcomes, collude with other players, or abuse the bonus system is strictly prohibited. juan345 reserves the right to void affected bets and suspend accounts.
juan345 may revise these Terms from time to time. Continued use of the platform after changes are published constitutes acceptance of the updated Terms. Check this page periodically for the current version.
To register and use juan345, you must meet all of the following conditions at the time of registration and throughout your use of the platform:
juan345 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory verification may result in account suspension or closure.
You are permitted to hold only one (1) registered account on juan345. Creating multiple accounts — whether under the same or different personal details, devices, IP addresses, or payment methods — is a violation of these Terms.
When registering, you must provide accurate and complete information. This includes your full legal name, date of birth, contact details, and any other information required during the KYC (Know Your Customer) verification process. Providing false information is grounds for immediate account termination.
You are responsible for keeping your login credentials confidential. Do not share your username or password with anyone. If you suspect unauthorised access to your account, contact the juan345 support team immediately.
Account ownership is non-transferable. You may not sell, transfer, or otherwise dispose of your account or any credits within it to another party.
All financial transactions on juan345 are conducted in Philippine Peso (₱). Accepted deposit methods include Philippine bank transfers and supported local e-wallets. Specific channel availability is shown on the Deposit page.
Cryptocurrency and credit card transactions are not accepted as payment methods for deposits or wagering on juan345.
By making a deposit, you confirm that the funds are from a legitimate source and that you are the authorised holder of the payment account being used. juan345 may request supporting documentation to verify the source of funds as part of its compliance obligations.
Deposit minimums and processing times vary by payment method and are displayed on the Deposit page. juan345 does not charge fees for deposits, though your payment provider may apply its own charges.
Withdrawal requests are subject to account verification being complete. Players who have not completed KYC verification will not be able to process withdrawals until their identity is confirmed.
Withdrawals must be made to the same payment account used for the deposit where possible. This is a security and anti-fraud measure applied to all accounts.
Active bonus balances that have not met the stated wagering requirements are not available for withdrawal. Only real-money balances that have cleared applicable wagering conditions can be withdrawn.
Processing times vary depending on the withdrawal method selected. juan345 aims to process approved withdrawal requests within the timeframes published on the platform, though external processing by payment providers may add additional time.
All promotions offered by juan345 are subject to specific terms that accompany each individual offer. These terms define eligibility requirements, applicable games, wagering conditions, time limits, and maximum bet rules during bonus play.
Each player may claim a specific promotion only once unless stated otherwise. Attempting to claim the same bonus multiple times — including through duplicate accounts — constitutes abuse and will result in the bonus being voided and the account reviewed.
juan345 reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice. Visit the Promotions page for current active offers.
All games on juan345 use certified random number generators (RNGs) to ensure fair and unpredictable outcomes. The results of any given game are entirely independent of previous results.
The following actions are strictly prohibited and will result in account suspension and forfeiture of balances:
juan345 monitors account activity for suspicious patterns. Where irregular activity is detected, the platform may hold withdrawals pending investigation, suspend accounts, or report activity to relevant authorities as required by applicable law.
juan345 is committed to promoting responsible gaming practices. Gambling is a form of entertainment and should never be used as a method to generate income or recover financial losses.
Players are encouraged to use the responsible gaming tools available on the platform, including deposit limits, session reminders, and self-exclusion options. These are accessible from your account settings or through the Responsible Gaming page.
If you believe you may have a gambling problem, please use the self-exclusion tool or contact our support team to have your account suspended. juan345 will not reverse a self-exclusion request once it has been activated.
The collection, use, and protection of your personal data are governed by the juan345 Privacy Policy, which forms part of these Terms and Conditions by reference. Please review the Privacy Policy carefully.
By registering, you consent to the processing of your personal data as described in that document, including for identity verification, fraud prevention, and service improvement purposes.
All data transmitted through juan345 is protected by SSL encryption. Account access requires OTP verification, adding an additional layer of security to your information.
You may close your juan345 account at any time by contacting the support team. Any real-money balance remaining after applicable checks will be processed for withdrawal to your verified payment account.
juan345 reserves the right to terminate or suspend any account at its discretion for violations of these Terms, including but not limited to fraud, abuse, chargebacks, or failure to complete identity verification.
Upon termination for cause, any bonus balances and winnings derived from bonuses are forfeited. Real-money balances may be withheld pending investigation where fraud or policy violations are suspected.
juan345 provides the platform on an "as available" basis. While we strive for continuous uptime and a stable gaming environment, we do not guarantee uninterrupted service and are not liable for losses arising from technical interruptions, maintenance windows, or factors outside our reasonable control.
To the maximum extent permitted by applicable law, juan345's total liability to you in connection with the platform shall not exceed the net deposits made to your account in the 30 days preceding the event giving rise to the claim.
juan345 is not responsible for losses resulting from your failure to comply with these Terms, including misuse of your account credentials or voluntary gambling decisions made on the platform.